Privacy Policy

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Who we are

Our website address is: https://segishop.com.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

-Order information like what was purchased, when it was purchased and where it should be sent, and

-Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Contact information provided in forms will be stored with Segi Shop with a default subscription to marketing from Segi Shop, until unsubscribed successfully. Segi Shop does not require sensitive or personal information to be entered in contact forms and should be alerted if any persons claiming to be affiliated with Segi Shop requests sensitive information over phone, email, or form.

When visitors or users submit a form or view a module, we capture the IP Address for analysis purposes. We also capture the email address and might capture other personal data included in the form fields.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them
  • If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

By default Hustle uses cookies to count how many times each module is visualized. Cookies might be used to handle other features such as display settings, used when a module should not be displayed for a certain time, whether the user commented before, whether the user has subscribed, among others, if their related settings are enabled.

What purchase data we collect and why we collect it

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. Read our WooCommerce privacy policy here.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

We share information with third parties who help us provide our orders and store services to you; for example USPS and Paypal.

We accept payments through PayPal and Stripe. When processing payments, some of your data will be passed to PayPal and Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details. By using the Stripe extension, we may be storing personal data or sharing data with this external service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

When visitors or users submit a form or view a module we retain the data for 30 days.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We do not share your personal information with companies, organizations or individuals outside of Segi Shop except in the following cases:

With your consent, with domain administrators, external processing (i.e. payment), or for legal reasons.

All collected data might be shown publicly and we send it to our workers or contractors to perform necessary actions based on the form submission.

Your contact information

Depending on your settings, we may also show you personalized ads based on your interests. You can control what information we use to show you ads by visiting your account settings.

We don’t show you personalized ads based on sensitive categories, such as race, religion, sexual orientation or health.
We don’t share information that personally identifies you with advertisers, such as your name or email, unless you ask us to.

We use information that we collect, such as your email address, to interact with you directly. For example, we may send you a notification if we detect suspicious activity, such as an attempt to sign in to your Account from an unusual location. Or we may let you know about upcoming changes or improvements to our shop. And if you contact Segi Shop, we’ll keep a record of your request in order to help solve any issues you might be facing.

How we protect your data

This website is built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you. And if we or our third party processors do detect something risky that we think you should know about, we’ll notify you and help guide you through steps to stay better protected.

We work hard to protect you and Segi Shop from unauthorized access, alteration, disclosure or destruction of information we hold, including:

We use encryption to keep your data private while in transit.
We’ve selected trusted payment processors that offer a range of security features, like Safe Browsing, Security Check-Up and 2 Step Verification to help you protect your account.
We review our information collection, storage and processing practices, including physical security measures, to prevent unauthorized access to our systems.
We restrict access to personal contact information to Segi Shop employees, contractors and agents who need that information in order to process orders. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Third Parties

Email Campaigns

We use ActiveCampaign to manage our subscriber lists. Their privacy policy can be found here : https://www.activecampaign.com/privacy-policy/.

We use Aweber to manage our subscriber. Their privacy policy can be found here : https://www.aweber.com/privacy.htm.

We use Campaign Monitor to manage our subscriber. Their privacy policy can be found here : https://www.campaignmonitor.com/policies/#privacy-policy.

We use Constant Contact to manage our subscriber. Their privacy policy can be found here : https://www.endurance.com/privacy.

We use ConvertKit to manage our subscriber. Their privacy policy can be found here : https://convertkit.com/privacy/.

We use e-Newsletter to manage our subscriber. You can learn more about it here https://premium.wpmudev.org/project/e-newsletter/.

We use GetResponse to manage our subscriber lists. Their privacy policy can be found here : https://www.getresponse.com/legal/privacy.html?lang=en.

We use HubSpot to manage our subscriber. Their privacy policy can be found here : https://legal.hubspot.com/legal-stuff.

We use iContact to manage our subscriber. Their privacy policy can be found here : https://www.icontact.com/legal/privacy.

We use Infusionsoft to manage our subscriber. Their privacy policy can be found here : https://www.infusionsoft.com/legal/privacy-policy.

We use Mad Mimi to manage our subscriber. Their privacy policy can be found here : https://madmimi.com/legal/terms.

We use Mailchimp to manage our subscriber list. Their privacy policy can be found here : https://mailchimp.com/legal/privacy/.

We use MailerLite to manage our subscriber. Their privacy policy can be found here : https://www.mailerlite.com/privacy-policy.

We use Mautic to manage our subscriber. Their privacy policy can be found here : https://www.mautic.org/privacy-policy/.

We use Pinterest to share media. Their privacy policy can be found here : https://policy.pinterest.com/privacy-policy/.

We use SendGrid to manage our subscriber. Their privacy policy can be found here : https://sendgrid.com/policies/privacy/.

We use SendinBlue to manage our subscriber. Their privacy policy can be found here : https://www.sendinblue.com/legal/privacypolicy/.

We use Sendy to manage our subscriber. Their privacy policy can be found here : https://sendy.co/privacy-policy.

We use Zapier to manage our integration data. Their privacy policy can be found here : https://zapier.com/privacy/.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

SoundCloud

On our pages, plugins of the SoundCloud social network (SoundCloud Limited, Berners House, 47-48 Berners Street, London W1T 3NF, UK) may be integrated. The SoundCloud plugins can be recognized by the SoundCloud logo on our site.

When you visit our site, a direct connection between your browser and the SoundCloud server is established via the plugin. This enables SoundCloud to receive information that you have visited our site from your IP address. If you click on the “Like” or “Share” buttons while you are logged into your SoundCloud account, you can link the content of our pages to your SoundCloud profile. This means that SoundCloud can associate visits to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by SoundCloud. For more information on SoundCloud’s privacy policy, please go to https://soundcloud.com/pages/privacy.

If you do not want SoundCloud to associate your visit to our site with your SoundCloud account, please log out of your SoundCloud account.

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